Frequently Asked Questions

Call us today! 402-505-5445

Have questions? We’re here to help! Check out the list below for answers or feel free to email us or give us a call at (402) 505-5445.

  1. What are the clinic hours?
    Our hospital is open Monday – Friday 8 a.m. – 6 p.m. and Saturdays 8 a.m. – 12 p.m. We are closed on Sundays.
  2. Do I need to have an appointment?
    Yes, patients are seen by appointment.
  3. Does the clinic see emergencies?
  4. We will take care of emergencies during the clinic hours, with or without an appointment. While we understand that it is not always possible, we di appreciate a call to let us know you are heading in with an emergency case so our staff can be better prepared.
    After hours, we refer emergencies to the VCA Midwest Veterinary Referral & Emergency Center, as they are fully staffed and able to provide the best care for all emergency situations.
  5. What forms of payment do you accept?
    Cash, Check, Mastercard and Visa
  6. Can I make payments?
    Payment is required at the time of service. We are not able to offer payment plans for veterinary care.
  7. At what age can I have my pet spayed or neutered?
    Spaying or neutering can be done at approximately 4 to 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
  8. What is the pre-anesthetic blood screening?
    This is a blood test that is run prior to surgery to test your pet’s organ functions, blood counts and clotting function. It is done to ensure that your pet is healthy enough to undergo anesthesia and can heal properly following surgery.
  9. How long do the sutures stay in after my pet’s surgery?
    Procedures involving sutures require them to be removed within 14 days following the surgery.
  10. Is it a good idea to let my female pet have at least one litter before she is spayed?
    No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered! These advantages include decreasing the chances of breast tumors, cystic ovaries, and uterine infections later in life. Spaying (or neutering) your pet also keeps them safer as it decreases their desire to roam, prevents spraying and marking behaviors, and can decrease the risk of prostate cancer in males. In addition, you are helping control the tragic results of pet overpopulation.